Q: What is the carat weight?
A: The carat weight of diamonds used in our links vary from 1-point to 10-points. Please visit the Styles page for details of total carat weight by link and by bracelet.
Q: What is each link made of?
A: Our original product line includes links made of white or yellow 14k gold and diamonds. We also have a new line of sterling silver styles, available with diamonds or cubic zircona.
Q: What is a snake chain and what is it made of?
A: A snake chain is a flexible, tubelike bracelet with a wavelike pattern. Ours serves as a temporary placeholder for links and is gold-filled. Each time a link is permanently added by your jeweler, a portion of the snake chain is removed. Once completed, there is only a solidly constructed diamond link bracelet as the snake chain is removed entirely.
Q: What is the color, cut, and clarity of the diamonds?
A: Start-to-Finish’s diamonds are G-H color and all are good cuts ranging from SI2/3 (at minimum) to VS2. For a complete discussion, please visit The 4Cs of Diamond Buying.
Q: How big are the diamonds and how many are there?
A: The number and size of diamonds varies by style so please check the individual bracelet descriptions on the Styles page.
Q: How can I be assured of bracelet quality?
A: We have a 3-part quality control inspection process to ensure that each item is in mint condition before it reaches an Approved Retailer’s store. If for any reason you are unsatisfied, tell your jeweler immediately. In most cases, a 30-day warranty is offered. We advise you to check with your store’s return and exchange policies regarding any and all items prior to purchase. Any returns, exchanges, or refunds are at the sole discretion of the Approved Retailer. For more information, please view Our Guarantee to Consumers.
Q: What size bracelets are available?
A: Our bracelets are seven inches in length, the most common wrist size. Links may be added if more length is needed.
Q: How do I find a jeweler in my area?
A: Please click here to visit our Store Locator.
Q: What if there is not a store in my area?
A: If a store is not listed in your town on our website, find a jeweler in your area, contact them, and ask them to email us or visit our website for retailers.
Q: Can I purchase a bracelet online?
A: Our product is currently not sold by online retailers, although some jewelers may offer an e-commerce, online, or by phone purchase option. We advise calling a nearby store to make any purchase arrangements. We do not sell directly to the public.